AVIS provides world-class service by
our professional drivers to ensure
excellent service quality and safety to
our clients.

  1.1. Any transfer service with a waiting time of more than 15 minutes will be charged by MOP$200 per hour.
  1.2. Chauffeur service will be charged hourly other then the above zones.
  1.3. The above charges include road/ bridge fee. Customer has to pay for road/bridge fee for dedicated route.
  1.4. Any extra service requested before or after the transfer will be charged as hourly rate.
  1.5. Guang Zhou City includes Yue Xiu, Hai Zhu, Bai Yun, Tian He, Huang Bu, Li Wan, Fang Cun, Guang Zhou railway station and Guang
          Zhou East railway station.
  1.6. Guang Zhou country side includes Luo Gang, Guang Zhou Development Zone, Cong Hua, Jang Sing, Hua Du.
  1.7. Shen Zhen City includes She Kou Ferry Terminal, Huang Gang Station, Man Kam To, Luo Hu Station, Shen Zhen Wan, Luo Hu
           Zone, Fu Tian Zone, Long Gang Zone, Yan Tian Zone, Nan Shan Zone and Bao An Zone.

  2.1. Hourly charge is Mop $500 per hour .
  2.2. Minimum of four hours use.
  2.3.Service will be charged from designated time, including waiting time at designated location.
  2.4.100 mileages are included in five hour rental service. Each extra rental hours will include 20 mileages. Extra mileages will be
          charged HK$5 per mileage.
  2.5.Customer need to pay for all road / bridge fee (for round trip), customer may choose to pay during service or after service. Actual
          charge depends on routing and final charges subjected to final payment of relative road / bridge.

  3.1. Service Area – To ensure the safety of customer(s) and driver(s), all cross border chauffeur drive service is only provided within the
           Guangdong Province.
  3.2.  About customer requirements upon arrival & departure
          3.2.1.  Customer(s)： Prepare relative travel document or visa themselves and get off the vehicle for departure and / or arrival
          3.2.2.  Luggage：Customer(s) need to carry their luggage with them when they get off the vehicle and go through customs. If
                        customer(s) offend the above regulations, he (they) will be liable for all responsibilities and charges, including car rental
                        charges during delays.
  3.3. Cross border service in Guang Zhou, Shen Zhen and Dong Guan area has no service hour limit if customer reserve 12 hours before
           the service but customer is still liable for all charges if any delay caused or cannot cross border.
  3.4.Customer must make advance reservation to AVIS Macau for any cross border service during 00:00 – 06:59. AVIS Macau reserves
          the right to make final decisions as to ensure safety of customer(s) and driver(s).
  3.5. In normal circumstances, each cross border service should finish within 12 hours.  Customer should raise any special request(s)
          during reservation, AVIS Macau will arrange according to the situation. Driver must rest for 30 minutes after four hours of driving.
  3.6. If customer request any overnight service or vehicle cannot return to Macau on the same day because of the starting or ending time
           requested by the customer, customer is liable for the below charges:
          3.6.1 Surcharge of vehicle staying offshore: MOP$800 per day
          3.6.2 Provide accommodation to driver(3-star hotel or above) and parking lot with security for parking the vehicle, or, MOP$500 per
                      day
          3.6.3 To ensure the safety of customer and driver, driver must have at least 8 hours' rest continually. No chauffeur drive service will
                      be provided during rest period and no charges induced. If customer request chauffeur service after resting time, charges will
                      be counted after resting time automatically, including time awaiting customer's instructions.
  3.7. All other standard terms and conditions of AVIS Macau will be applied.